What Topics Are Covered In The Level 2 Upskilling Door Supervisor Top Up Certification

The Level 2 Door Supervisor Top Up certification covers advanced topics and skills compared to the entry-level SIA license. In the ever-evolving security industry, it is crucial for professionals to continuously upskill and enhance their knowledge to stay ahead of the game.

One such certification that provides a pathway for career progression is the Level 2 Upskilling Door Supervisor Top Up Certification.

This certification is designed to build upon the existing skills and knowledge of door supervisors, enabling them to take on more responsibilities and excel in their roles.

In this comprehensive guide, we will explore the various topics covered in the Level 2 Upskilling Door Supervisor Top Up Certification, highlighting the importance of each area of study.

Enhanced Communication Skills

You will cover specialized communication techniques like:

  • Defusing conflict – Advanced strategies for verbal de-escalation in heated situations.
  • Crowd control – Guidance for safely managing, directing, and dispersing large groups.
  • Handling complaints – Tactics for resolving complaints from unhappy clients or customers.
  • Radio protocol – Correct protocols when using radios or other communication devices.
  • Licensing law – Communicating licensing objectives, violations, and powers to clients.

Physical Intervention Skills

Key topics include:

  • Restraint techniques – Holds, escorts, arm locks, and takedowns.
  • Breakaway skills – Escape tactics if grabbed or attacked.
  • Team interventions – Multi-person restraint methods.
  • Searching – Procedures for searching suspects for prohibited items.
  • Prompt, necessary and reasonable force – Guidelines for appropriate use of force.

Health, Safety, and Emergency Response

You cover critical knowledge like:


  • Emergency procedures – Accident response, evacuation, contingency planning, etc.
  • Fire safety – Use of extinguishers and fire suppression systems.
  • First aid – Treating injuries, medical emergencies, recovery position, etc.
  • Risk assessments – Identifying and mitigating hazards.
  • Safeguarding – Protecting vulnerable people like children and the intoxicated.

Compliance and Operational Skills

Key compliance topics include:

  • Venue safety – Capacities, overcrowding, queue management, etc.
  • Licensing objectives – Preventing underage drinking, drug use, and violence.
  • Counter terrorism – Identifying and responding to potential threats.
  • Relevant law – Trespass, property protection, powers of arrest, etc.
  • Logging and recording – Proper reporting procedures and documentation.

Additional Specialized Modules

Courses may also cover:

  • VIP protection procedures
  • Investigative skills
  • Advanced CCTV monitoring
  • Drug awareness
  • Event security management

The mix of modules provides comprehensive knowledge and skills for enhanced door supervisor responsibilities.

Why Does the Curriculum Cover Such a Wide Range of Topics?

The Level 2 Door Supervisor Top Up certification ensures you are trained across a diverse range of subjects. But why is this broad curriculum required? There are several key reasons:


The comprehensive course content meets industry regulations and requirements for advanced certification. This keeps you and employers legally compliant.


Your wide-ranging expertise adds credibility when representing a client or employer. You can handle any situation with professionalism.

Career Progression

A broad skillset prepares you for greater duties and leadership roles like supervising teams or managing venues.


You can pursue extra training in topics like CCTV or first aid to offer niche services. The Level 2 serves as a springboard.

Staying Up-To-Date

Regular training ensures your skills and knowledge keep pace with changes in law, technology, and best practices.


Strong expertise in many areas allows you to securely handle an array of challenges on the job.

In summary, the in-depth Level 2 course curriculum enhances your capabilities, employability, and professionalism as a door supervisor.

Our Final Way

Looking for a reliable security company to help you out? BS Security has got you covered. We offer a variety of courses tailored to your needs and goals.

Booking is easy – just visit our website and click “Book Now”. Check out our course offerings and feel free to get in touch if you have any questions.

You can reach us by phone or by filling out the form on our website. For more course details, head to Courses@Bssecurity.com. Don’t miss out – get started with BS Security today!

The Level 2 Door Supervisor Top Up covers an extensive range of subjects from physical interventions and emergency response to compliance and specialized modules.

This equips you with the advanced knowledge and versatility needed to take on greater duties and progress your security career.

Contact BS Security today to register for professional certification training that delivers real-world protection skills and expertise.

Unlock Your Potential: Secure Your Spot in Our Course Today!

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Cancellation, Refund and Reschedule Policy:

If you need to cancel or amend a confirmed booking, cancellation/amendment charges may incur.

Rescheduling your course

If you are unable to attend on the scheduled course date reserved, you must notify us within 24 hours of booking. Once you do, we will reschedule the course date with you for a course date within the next 6 months, at the same location, subject to availability. There will be a fee of £99.99 for a new date.
A reschedule request must be sent to us by email 96 hours before the start of the course. We only allow a maximum of 1 reschedules per booking.
If you do not reschedule your course before it starts or fail to attend the course you have booked, regardless of reason you will be required to pay for a new booking if you wish to take the course in the future. And will not be entitled to any refunds

Insufficient ID brought to the course:

It is a requirement by the regulator to have ID on you at all times during your training. If you do not bring the required IDs to your course, you will need to be rescheduled onto another course and you will be charged a £99.99 rescheduling fee.
If you are going to be late to the course, you must contact us. If you are going to be unreasonably late to the course, you will have to be rescheduled onto another course. You will be charged a £99.99 rescheduling fee for this.

Cancelling your course:

Our courses are non-refundable 24 hours after booking. You can receive a full refund if you inform us within 24 hours of booking of your intention to cancel, and you will be refunded the amount paid for the course. Courses cancelled after 24 hours of booking will not be eligible for any refund.
If you have paid a deposit and fail to notify of non-attendance, you are not eligible for a reschedule or refund. Then you will not receive a reimbursement of your deposit and the remaining payment will be due.
In the event of non-attendance where payment has been received, you will not be eligible for a refund.
Any discounted / promotional course you booked will not entitled for any refund.
If you have to cancel your course due to a medical reason, we would require evidence i.e: Doctor’s letter. A handling and administration fee of £99.99 would be charged or deducted from your order amount when you require a refund due to a medical reason.

Course cancellation by us:

If we cancel a course, you are eligible for a full refund for the cancelled course. However, if we offer same the course on the same date on another venue which is reasonable distance, you will not be able to get any refund for the course but you may be eligible for a concession.
If we conduct an Initial assessment, and you are unable to pass it, you will be given a refund. However an administrative fee of £99.99 will be deducted from your course fee paid..

Re-sit exam for the Security related course only:

You must attend the resit session you book. If you fail to attend the session on time, you will lose any resit fees paid.
If a customer cannot attend a booked resit then they need to inform us at least 96 hours before the resit – resit cancellation fee is £50.00 but you must resist the exam within 12 weeks.