What Are The UK Laws Pertaining To The Roles And Responsibilities Of A Door

If you are a door supervisor in the UK, you need to know the laws that govern your profession. Door supervisors are responsible for ensuring the safety and security of patrons and staff in venues such as pubs, clubs, and events. They must also deal with challenging situations such as conflicts, violence, and vulnerability.

But what are the legal rights and obligations of a door supervisor? How can they protect themselves and others from harm? And what are the consequences of breaking the law?

In this blog post, we will answer these questions and more. We will explore the UK laws pertaining to a door supervisor’s roles and responsibilities and provide practical tips and guidance on performing your duties effectively and ethically.

Whether you are an experienced door supervisor or a newcomer to the industry, this post will help you understand the legal framework that shapes your profession.

The UK Laws Pertaining To The Roles And Responsibilities Of A Door Supervisor!

The roles and responsibilities of a door supervisor in the UK are governed by the Private Security Industry Act 2001 (PSIA). The PSIA requires all door supervisors to have a license issued by the Security Industry Authority (SIA).

To obtain an SIA license, door supervisors must pass a qualification linked to the license they want to apply for. For door supervisors, the qualification is the Level 2 Award for Working as a Door Supervisor within the Private Security Industry. This qualification is typically delivered over 6 days and covers topics such as:

  • The law relating to door supervision
  • Customer service
  • Conflict resolution
  • Physical intervention
  • First aid

In addition to the SIA license, door supervisors must also comply with the following laws:

  • The Criminal Justice and Public Order Act 1994: This law prohibits the use of excessive force by door supervisors.
  • The Equality Act 2010: This law prohibits discrimination based on race, sex, disability, religion, or sexual orientation.
  • The Health and Safety at Work Act 1974 requires employers to take steps to protect the health and safety of their employees.

A door supervisor’s specific roles and responsibilities vary depending on their workplace venue. However, some common roles and responsibilities include:

  • Checking people’s identification: Door supervisors are responsible for checking people’s identification to ensure they can enter the venue.
  • Patrolling the premises: Door supervisors are responsible for patrolling the premises to deter crime and disorder.
  • Responding to incidents: Door supervisors are responsible for responding to incidents, such as fights or disturbances.
  • Removing people from the premises: Door supervisors are responsible for removing people if they behave in a disruptive or threatening manner.
  • Providing first aid: Door supervisors are responsible for providing first aid if someone is injured.

Door supervisors must always act in a reasonable and proportionate manner when carrying out their duties. They must not use excessive force and respect the rights of everyone they encounter.

If a door supervisor breaches the law, they may face criminal charges or disciplinary action from the SIA.

Our Final Thoughts

BS Security offers leadership and instruction. Our registration process is straightforward. Our website features the “Book Now” option.

You choose the following phase; we will assist and explain. Please get in touch with us at 02089650955 or 02084230169 with any inquiries. This link will lead you to the Courses Courses@Bssecurity.com

Take advantage of this chance to educate. If you need assistance with an undertaking, please get in touch with us immediately.

Unlock Your Potential: Secure Your Spot in Our Course Today!

Explore Further: Get in Touch for Course Details!

Cancellation, Refund and Reschedule Policy:

If you need to cancel or amend a confirmed booking, cancellation/amendment charges may incur.

Rescheduling your course

If you are unable to attend on the scheduled course date reserved, you must notify us within 24 hours of booking. Once you do, we will reschedule the course date with you for a course date within the next 6 months, at the same location, subject to availability. There will be a fee of £99.99 for a new date.
A reschedule request must be sent to us by email 96 hours before the start of the course. We only allow a maximum of 1 reschedules per booking.
If you do not reschedule your course before it starts or fail to attend the course you have booked, regardless of reason you will be required to pay for a new booking if you wish to take the course in the future. And will not be entitled to any refunds

Insufficient ID brought to the course:

It is a requirement by the regulator to have ID on you at all times during your training. If you do not bring the required IDs to your course, you will need to be rescheduled onto another course and you will be charged a £99.99 rescheduling fee.
If you are going to be late to the course, you must contact us. If you are going to be unreasonably late to the course, you will have to be rescheduled onto another course. You will be charged a £99.99 rescheduling fee for this.

Cancelling your course:

Our courses are non-refundable 24 hours after booking. You can receive a full refund if you inform us within 24 hours of booking of your intention to cancel, and you will be refunded the amount paid for the course. Courses cancelled after 24 hours of booking will not be eligible for any refund.
If you have paid a deposit and fail to notify of non-attendance, you are not eligible for a reschedule or refund. Then you will not receive a reimbursement of your deposit and the remaining payment will be due.
In the event of non-attendance where payment has been received, you will not be eligible for a refund.
Any discounted / promotional course you booked will not entitled for any refund.
If you have to cancel your course due to a medical reason, we would require evidence i.e: Doctor’s letter. A handling and administration fee of £99.99 would be charged or deducted from your order amount when you require a refund due to a medical reason.

Course cancellation by us:

If we cancel a course, you are eligible for a full refund for the cancelled course. However, if we offer same the course on the same date on another venue which is reasonable distance, you will not be able to get any refund for the course but you may be eligible for a concession.
If we conduct an Initial assessment, and you are unable to pass it, you will be given a refund. However an administrative fee of £99.99 will be deducted from your course fee paid..

Re-sit exam for the Security related course only:

You must attend the resit session you book. If you fail to attend the session on time, you will lose any resit fees paid.
If a customer cannot attend a booked resit then they need to inform us at least 96 hours before the resit – resit cancellation fee is £50.00 but you must resist the exam within 12 weeks.