Level 3 Award in the Delivery of Conflict Management Training (RQF) has been designed for trainers who want to deliver scenario-based conflict management training, particularly those delivering training in a customer-facing role.
The qualification also meets the requirements of the Security Industry Authority (SIA) for those delivering the license to practice qualifications, which include scenario-based conflict management training.
Topics covered:
- How communication can be used to solve problems and reduce the likelihood of conflict
- Factors that influence human responses in conflict situations
- How to reduce risks and good practices to follow after a conflict situation
Who Is This Level 3 Conflict Management Qualification For
This qualification is aimed at individuals/trainers who wish to deliver Conflict Management training for the Private Security Industry. It is a mandatory requirement for trainers wishing to deliver the SIA license-linked qualifications
Method Of Study For The Course :
You can complete this course either through Zoom, Distance Learning / Online, or Classroom based on our nationwide venue.
Entry Requirement For Assessor Course:
Basic English
How Long Does the Course Take To Complete?
2 days
Booking hotline 02089650955 or email us contact@bssecurity.com or Book Online