SIA Refresher Course to Renew License Test 3 1 / 30 What type of information should always be recorded in an incident report? d) Names of unrelated witnesses b) Opinions on the situation a) Time, date, and location c) Personal emotions 2 / 30 What is positional asphyxia? c) Difficulty breathing due to body position d) A type of self-defense move b) A type of negotiation technique a) A safe restraint method 3 / 30 Which of these is an example of an escape technique? d) Using a headlock a) Escorting the subject out c) Pushing the person away aggressively b) Breaking free from a wrist grab 4 / 30 How should security officers handle a customer who refuses to follow venue rules? d) Ignore the situation a) Physically remove them b) Escalate the situation c) Politely explain the rules and seek compliance 5 / 30 What is the main responsibility of a security officer? a) Arresting criminals b) Preventing crime and ensuring safety d) Conducting personal searches c) Chasing suspects 6 / 30 Which of the following is a legal requirement during a restraint? b) Applying maximum force a) Ensuring the person can breathe c) Keeping them on the ground d) Restricting their movement completely 7 / 30 What is a common sign of an aggressive individual? d) Whispering b) Clenched fists and tense posture c) Avoiding eye contact a) Smiling and relaxed body language 8 / 30 What is the key risk of using excessive force? a) Losing your job c) Gaining more authority d) No consequences b) Being praised for controlling the situation 9 / 30 Which UK law requires security officers to be licensed? a) Health and Safety at Work Act c) Private Security Industry Act 2001 d) Data Protection Act b) Criminal Law Act 10 / 30 Which law regulates the handling of personal data by security officers? a) Health and Safety Act b) Criminal Law Act c) Data Protection Act d) Licensing Act 11 / 30 What is the main purpose of a post-incident debrief? c) To write up reports b) To evaluate the response and improve future actions d) To discuss unrelated topics a) To punish staff 12 / 30 Why is it important to follow company policies and procedures? d) To discipline customers b) To comply with legal and safety requirements a) To avoid extra work c) To impress your supervisor 13 / 30 What does ‘reasonable force’ mean? c) Immediately restraining the individual a) Using only the necessary force to protect yourself and others d) Ignoring the threat b) Using as much force as possible 14 / 30 What should a security officer do when they find an unattended bag in a public area? c) Report it and follow company procedures d) Ignore it if no one is around b) Open it to check for dangerous items a) Move it to a secure location 15 / 30 What is the first step when dealing with a conflict situation? b) Call the police a) Use physical force d) Walk away immediately c) Attempt to defuse the situation verbally 16 / 30 When should physical intervention be used? a) Only when verbal de-escalation has failed b) At the start of an argument c) To assert authority d) Anytime you feel uncomfortable 17 / 30 Which body area should never be targeted during physical intervention? d) Legs c) Neck b) Chest a) Arms 18 / 30 What is meant by ‘duty of care’? a) A legal obligation to protect individuals from harm c) A personal choice to help people b) Only protecting company assets d) A responsibility only managers have 19 / 30 What is the correct action after using physical intervention? d) Ignore the situation a) Walk away c) Confront the person again b) Complete an incident report 20 / 30 Why should teamwork be used in physical intervention? d) To escalate the situation a) To intimidate the person c) To show authority b) To ensure safety and control 21 / 30 What is the first step before considering physical intervention? d) Block their exit b) Use force immediately a) Issue a warning c) Call the police 22 / 30 Which of the following is an example of a health and safety hazard? d) Wearing a uniform a) Lack of training c) Using a radio b) Reporting an incident 23 / 30 Why is refresher training important for security officers? d) To get a new uniform b) To stay updated with laws and best practices c) To gain promotions a) To improve physical fitness 24 / 30 Which of the following is a non-verbal method of de-escalation? d) Ignoring them a) Making physical contact b) Giving the person space c) Talking over the person 25 / 30 Which of these is considered a physical intervention technique? c) Negotiation b) Escorting d) Warning signs a) Verbal de-escalation 26 / 30 Which of these is NOT part of an effective access control system? d) Physical barriers b) CCTV monitoring c) Allowing free entry to all customers a) ID checks 27 / 30 Why is effective communication important in security work? b) To prevent and resolve conflicts a) To control people d) To increase paperwork c) To sound authoritative 28 / 30 What should security officers do if a person becomes unconscious during restraint? a) Continue holding them b) Release them immediately and provide first aid d) Call for backup before acting c) Ignore them 29 / 30 What is the safest way to restrain someone? b) Use minimal force necessary a) Apply pressure to the neck d) Hold their arms tightly c) Pin them to the ground 30 / 30 What should you do if you suspect someone is carrying a weapon? c) Alert a supervisor and follow company procedures b) Attempt to take the weapon d) Ignore the situation a) Confront them aggressively Your score isThe average score is 17% 0% Restart quiz