SIA Refresher Course to Renew License Test 3 1 / 30 What is positional asphyxia? c) Difficulty breathing due to body position d) A type of self-defense move b) A type of negotiation technique a) A safe restraint method 2 / 30 What is the first step when dealing with a conflict situation? d) Walk away immediately b) Call the police c) Attempt to defuse the situation verbally a) Use physical force 3 / 30 Which UK law requires security officers to be licensed? d) Data Protection Act a) Health and Safety at Work Act b) Criminal Law Act c) Private Security Industry Act 2001 4 / 30 Why is it important to follow company policies and procedures? d) To discipline customers c) To impress your supervisor a) To avoid extra work b) To comply with legal and safety requirements 5 / 30 What is the key risk of using excessive force? b) Being praised for controlling the situation d) No consequences a) Losing your job c) Gaining more authority 6 / 30 What should you do if you suspect someone is carrying a weapon? a) Confront them aggressively b) Attempt to take the weapon c) Alert a supervisor and follow company procedures d) Ignore the situation 7 / 30 What should a security officer do when they find an unattended bag in a public area? a) Move it to a secure location c) Report it and follow company procedures b) Open it to check for dangerous items d) Ignore it if no one is around 8 / 30 Why should teamwork be used in physical intervention? b) To ensure safety and control c) To show authority a) To intimidate the person d) To escalate the situation 9 / 30 What is a common sign of an aggressive individual? d) Whispering b) Clenched fists and tense posture a) Smiling and relaxed body language c) Avoiding eye contact 10 / 30 How should security officers handle a customer who refuses to follow venue rules? a) Physically remove them d) Ignore the situation b) Escalate the situation c) Politely explain the rules and seek compliance 11 / 30 What does ‘reasonable force’ mean? b) Using as much force as possible a) Using only the necessary force to protect yourself and others d) Ignoring the threat c) Immediately restraining the individual 12 / 30 Which of these is NOT part of an effective access control system? a) ID checks b) CCTV monitoring d) Physical barriers c) Allowing free entry to all customers 13 / 30 What is meant by ‘duty of care’? c) A personal choice to help people d) A responsibility only managers have b) Only protecting company assets a) A legal obligation to protect individuals from harm 14 / 30 What is the main purpose of a post-incident debrief? d) To discuss unrelated topics b) To evaluate the response and improve future actions c) To write up reports a) To punish staff 15 / 30 Why is effective communication important in security work? b) To prevent and resolve conflicts a) To control people c) To sound authoritative d) To increase paperwork 16 / 30 What is the safest way to restrain someone? c) Pin them to the ground b) Use minimal force necessary d) Hold their arms tightly a) Apply pressure to the neck 17 / 30 Which of the following is a non-verbal method of de-escalation? b) Giving the person space a) Making physical contact c) Talking over the person d) Ignoring them 18 / 30 Why is refresher training important for security officers? a) To improve physical fitness b) To stay updated with laws and best practices d) To get a new uniform c) To gain promotions 19 / 30 Which of these is an example of an escape technique? d) Using a headlock b) Breaking free from a wrist grab a) Escorting the subject out c) Pushing the person away aggressively 20 / 30 What is the first step before considering physical intervention? c) Call the police d) Block their exit a) Issue a warning b) Use force immediately 21 / 30 Which body area should never be targeted during physical intervention? b) Chest c) Neck a) Arms d) Legs 22 / 30 Which law regulates the handling of personal data by security officers? c) Data Protection Act b) Criminal Law Act d) Licensing Act a) Health and Safety Act 23 / 30 What is the correct action after using physical intervention? b) Complete an incident report a) Walk away d) Ignore the situation c) Confront the person again 24 / 30 What is the main responsibility of a security officer? a) Arresting criminals d) Conducting personal searches c) Chasing suspects b) Preventing crime and ensuring safety 25 / 30 What should security officers do if a person becomes unconscious during restraint? c) Ignore them a) Continue holding them d) Call for backup before acting b) Release them immediately and provide first aid 26 / 30 What type of information should always be recorded in an incident report? c) Personal emotions b) Opinions on the situation a) Time, date, and location d) Names of unrelated witnesses 27 / 30 Which of these is considered a physical intervention technique? a) Verbal de-escalation d) Warning signs b) Escorting c) Negotiation 28 / 30 Which of the following is an example of a health and safety hazard? a) Lack of training b) Reporting an incident d) Wearing a uniform c) Using a radio 29 / 30 When should physical intervention be used? d) Anytime you feel uncomfortable c) To assert authority a) Only when verbal de-escalation has failed b) At the start of an argument 30 / 30 Which of the following is a legal requirement during a restraint? a) Ensuring the person can breathe b) Applying maximum force c) Keeping them on the ground d) Restricting their movement completely Your score isThe average score is 16% 0% Restart quiz