SIA Refresher Course to Renew License Test 3 1 / 30 When should physical intervention be used? a) Only when verbal de-escalation has failed b) At the start of an argument d) Anytime you feel uncomfortable c) To assert authority 2 / 30 What is meant by ‘duty of care’? c) A personal choice to help people a) A legal obligation to protect individuals from harm b) Only protecting company assets d) A responsibility only managers have 3 / 30 Which UK law requires security officers to be licensed? b) Criminal Law Act c) Private Security Industry Act 2001 d) Data Protection Act a) Health and Safety at Work Act 4 / 30 Which law regulates the handling of personal data by security officers? c) Data Protection Act d) Licensing Act b) Criminal Law Act a) Health and Safety Act 5 / 30 Why should teamwork be used in physical intervention? d) To escalate the situation c) To show authority a) To intimidate the person b) To ensure safety and control 6 / 30 What type of information should always be recorded in an incident report? b) Opinions on the situation c) Personal emotions d) Names of unrelated witnesses a) Time, date, and location 7 / 30 What does ‘reasonable force’ mean? d) Ignoring the threat b) Using as much force as possible c) Immediately restraining the individual a) Using only the necessary force to protect yourself and others 8 / 30 What is positional asphyxia? c) Difficulty breathing due to body position a) A safe restraint method d) A type of self-defense move b) A type of negotiation technique 9 / 30 Which of the following is a non-verbal method of de-escalation? c) Talking over the person b) Giving the person space d) Ignoring them a) Making physical contact 10 / 30 Which body area should never be targeted during physical intervention? b) Chest d) Legs a) Arms c) Neck 11 / 30 What is the safest way to restrain someone? b) Use minimal force necessary d) Hold their arms tightly a) Apply pressure to the neck c) Pin them to the ground 12 / 30 What is the main purpose of a post-incident debrief? d) To discuss unrelated topics a) To punish staff b) To evaluate the response and improve future actions c) To write up reports 13 / 30 Which of the following is a legal requirement during a restraint? d) Restricting their movement completely b) Applying maximum force c) Keeping them on the ground a) Ensuring the person can breathe 14 / 30 Which of these is considered a physical intervention technique? a) Verbal de-escalation c) Negotiation d) Warning signs b) Escorting 15 / 30 What is the first step before considering physical intervention? a) Issue a warning d) Block their exit b) Use force immediately c) Call the police 16 / 30 What is the main responsibility of a security officer? d) Conducting personal searches c) Chasing suspects a) Arresting criminals b) Preventing crime and ensuring safety 17 / 30 Why is effective communication important in security work? a) To control people c) To sound authoritative b) To prevent and resolve conflicts d) To increase paperwork 18 / 30 Why is refresher training important for security officers? a) To improve physical fitness d) To get a new uniform b) To stay updated with laws and best practices c) To gain promotions 19 / 30 Which of these is an example of an escape technique? d) Using a headlock a) Escorting the subject out c) Pushing the person away aggressively b) Breaking free from a wrist grab 20 / 30 Which of the following is an example of a health and safety hazard? c) Using a radio b) Reporting an incident a) Lack of training d) Wearing a uniform 21 / 30 What should a security officer do when they find an unattended bag in a public area? a) Move it to a secure location c) Report it and follow company procedures d) Ignore it if no one is around b) Open it to check for dangerous items 22 / 30 Why is it important to follow company policies and procedures? c) To impress your supervisor a) To avoid extra work d) To discipline customers b) To comply with legal and safety requirements 23 / 30 What is a common sign of an aggressive individual? a) Smiling and relaxed body language d) Whispering b) Clenched fists and tense posture c) Avoiding eye contact 24 / 30 What should security officers do if a person becomes unconscious during restraint? d) Call for backup before acting b) Release them immediately and provide first aid a) Continue holding them c) Ignore them 25 / 30 Which of these is NOT part of an effective access control system? c) Allowing free entry to all customers a) ID checks b) CCTV monitoring d) Physical barriers 26 / 30 What should you do if you suspect someone is carrying a weapon? b) Attempt to take the weapon a) Confront them aggressively c) Alert a supervisor and follow company procedures d) Ignore the situation 27 / 30 What is the correct action after using physical intervention? c) Confront the person again a) Walk away b) Complete an incident report d) Ignore the situation 28 / 30 What is the first step when dealing with a conflict situation? a) Use physical force b) Call the police c) Attempt to defuse the situation verbally d) Walk away immediately 29 / 30 How should security officers handle a customer who refuses to follow venue rules? d) Ignore the situation b) Escalate the situation a) Physically remove them c) Politely explain the rules and seek compliance 30 / 30 What is the key risk of using excessive force? a) Losing your job b) Being praised for controlling the situation d) No consequences c) Gaining more authority Your score isThe average score is 16% 0% Restart quiz
