SIA Refresher Course to Renew License Test 3 1 / 30 Which of the following is a non-verbal method of de-escalation? b) Giving the person space a) Making physical contact d) Ignoring them c) Talking over the person 2 / 30 What should a security officer do when they find an unattended bag in a public area? b) Open it to check for dangerous items a) Move it to a secure location d) Ignore it if no one is around c) Report it and follow company procedures 3 / 30 What is the main responsibility of a security officer? b) Preventing crime and ensuring safety c) Chasing suspects a) Arresting criminals d) Conducting personal searches 4 / 30 Which of these is an example of an escape technique? c) Pushing the person away aggressively d) Using a headlock a) Escorting the subject out b) Breaking free from a wrist grab 5 / 30 Which of these is considered a physical intervention technique? c) Negotiation b) Escorting a) Verbal de-escalation d) Warning signs 6 / 30 What is positional asphyxia? b) A type of negotiation technique d) A type of self-defense move c) Difficulty breathing due to body position a) A safe restraint method 7 / 30 Why should teamwork be used in physical intervention? a) To intimidate the person d) To escalate the situation c) To show authority b) To ensure safety and control 8 / 30 When should physical intervention be used? b) At the start of an argument a) Only when verbal de-escalation has failed d) Anytime you feel uncomfortable c) To assert authority 9 / 30 What is the safest way to restrain someone? b) Use minimal force necessary d) Hold their arms tightly c) Pin them to the ground a) Apply pressure to the neck 10 / 30 What is meant by ‘duty of care’? d) A responsibility only managers have a) A legal obligation to protect individuals from harm c) A personal choice to help people b) Only protecting company assets 11 / 30 What is the main purpose of a post-incident debrief? b) To evaluate the response and improve future actions c) To write up reports a) To punish staff d) To discuss unrelated topics 12 / 30 What type of information should always be recorded in an incident report? d) Names of unrelated witnesses a) Time, date, and location b) Opinions on the situation c) Personal emotions 13 / 30 What is the first step before considering physical intervention? b) Use force immediately a) Issue a warning d) Block their exit c) Call the police 14 / 30 Why is effective communication important in security work? b) To prevent and resolve conflicts c) To sound authoritative a) To control people d) To increase paperwork 15 / 30 What is the key risk of using excessive force? c) Gaining more authority d) No consequences a) Losing your job b) Being praised for controlling the situation 16 / 30 Which of the following is a legal requirement during a restraint? c) Keeping them on the ground a) Ensuring the person can breathe d) Restricting their movement completely b) Applying maximum force 17 / 30 What is a common sign of an aggressive individual? c) Avoiding eye contact a) Smiling and relaxed body language b) Clenched fists and tense posture d) Whispering 18 / 30 Which of these is NOT part of an effective access control system? d) Physical barriers b) CCTV monitoring a) ID checks c) Allowing free entry to all customers 19 / 30 What should security officers do if a person becomes unconscious during restraint? a) Continue holding them b) Release them immediately and provide first aid c) Ignore them d) Call for backup before acting 20 / 30 Why is refresher training important for security officers? a) To improve physical fitness d) To get a new uniform c) To gain promotions b) To stay updated with laws and best practices 21 / 30 Which of the following is an example of a health and safety hazard? a) Lack of training c) Using a radio b) Reporting an incident d) Wearing a uniform 22 / 30 What should you do if you suspect someone is carrying a weapon? d) Ignore the situation a) Confront them aggressively c) Alert a supervisor and follow company procedures b) Attempt to take the weapon 23 / 30 Why is it important to follow company policies and procedures? b) To comply with legal and safety requirements d) To discipline customers a) To avoid extra work c) To impress your supervisor 24 / 30 What is the first step when dealing with a conflict situation? a) Use physical force d) Walk away immediately c) Attempt to defuse the situation verbally b) Call the police 25 / 30 What does ‘reasonable force’ mean? a) Using only the necessary force to protect yourself and others d) Ignoring the threat b) Using as much force as possible c) Immediately restraining the individual 26 / 30 Which UK law requires security officers to be licensed? c) Private Security Industry Act 2001 d) Data Protection Act a) Health and Safety at Work Act b) Criminal Law Act 27 / 30 Which body area should never be targeted during physical intervention? a) Arms d) Legs b) Chest c) Neck 28 / 30 What is the correct action after using physical intervention? b) Complete an incident report c) Confront the person again a) Walk away d) Ignore the situation 29 / 30 How should security officers handle a customer who refuses to follow venue rules? a) Physically remove them d) Ignore the situation c) Politely explain the rules and seek compliance b) Escalate the situation 30 / 30 Which law regulates the handling of personal data by security officers? a) Health and Safety Act b) Criminal Law Act d) Licensing Act c) Data Protection Act Your score isThe average score is 16% 0% Restart quiz
